Production Time/Shipping/Design Process

Production time

As with most handmade items, these products take some time to complete in order for the non-toxic coating to dry/cure properly. Orders are delivered within 3-4 weeks (dependent upon complexity) after discussing and confirming your design choices, and confirming colour schemes, design style, etc, upon receipt of payment. This discussion and confirmation should only take 1-2 days to achieve.

Each item is handmade and no two items will be exactly the same.

Items are carefully inspected before shipping for any errors or defects etc. however, as with most handmade items slight imperfections are possible. This is the nature of "hand-made."

Shipping Within Switzerland: Orders can be collected from my studio in Vitznau (LU) or can be posted by A-Post. Upon check-out, you can indicate your preferred method. The invoice will include the final cost of the item plus shipping costs should you choose the post option. Special arrangements can be made for personal delivery of larger orders.

Outside Switzerland: Shipping costs will be added to your final invoice. An invoice will be sent via Paypal and full payment must be received before work can begin. Import duties, taxes, and charges are not included in the item price or postage cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to purchasing.

Design Process
Once your order is received, I will be in contact as soon as possible with design ideas, colour selection choices, vinyl colours, font ideas, picture choices and any additional information if needed. I will keep you updated on the production steps of your order as it is important that what I create matches what you had in mind. Please don't hesitate to contact me at any time with your questions or queries.